Free delivery within the continental US and Canada

Shipping Policy

We ship worldwide, cover all customs and duties, and keep you updated every step of the way. We handle the logistics so you can focus on the fun part — creating your dream furniture.

At a glance

Free shipping to the continental United States, Canada, Singapore, Japan, and Hong Kong
Worldwide shipping available
All customs, duties, and import taxes included
All shipments fully insured
Curbside or white glove delivery available
Local pickup available in Los Angeles and New York
Tracking updates provided throughout

Where we ship

Adorn Croft ships internationally. If you can receive a delivery, we can get your piece there.

Free shipping is available to the continental United States, Canada, Singapore, Japan, and Hong Kong. For everywhere else, we will quote you based on your location and item. Just send us your postcode and what you have in mind.

All customs clearance, duties, and import taxes are included in every international shipment. Nothing unexpected will be waiting for you on delivery day.

Delivery options

Every Adorn Croft order is delivered with care. We offer two delivery options so you can choose what works best for your space and setup.

ItemEstimated deliveryCost
Small items1-2 weeksFree
Large furniture6-10 weeksAdditional fee, varies by location and item

To add white-glove delivery to your order, contact us at info@adorncroft.com and we will confirm availability and pricing for your area.

Delivery timeframes

All timeframes below cover both production and shipping from start to finish. Your piece is made to order, so we want to give you a realistic picture of the full journey from the day you place your order to the day it arrives.

United States

ItemEstimated deliveryCost
Small items1-2 weeksFree
Large furniture6-10 weeksAdditional fee, varies by location and item

Local pickup is available in Los Angeles and New York.

Europe

ItemEstimated deliveryCost
Small items1-2 weeksFree
Large furniture6-10 weeksAdditional fee, varies by location and item

Hong Kong, Singapore, & Japan

ItemEstimated deliveryCost
Small items1-2 weeksFree
Large furniture6-10 weeksAdditional fee, varies by location and item

All other destinations

ItemEstimated deliveryCost
Small items1-2 weeksFree
Large furniture6-10 weeksAdditional fee, varies by location and item

Need a more specific estimate for your location? Contact us at info@adorncroft.com and we will give you a clearer picture.

Tracking & updates

You will never have to chase us down for information. Once your order is on its way, our team will send you tracking details and keep you informed at every stage.

If anything changes, you will hear from us first.

Receiving your order

Every shipment is fully insured during transit. When your piece arrives, an adult signature is required upon delivery.

We recommend inspecting your furniture as soon as it arrives. If you notice any visible damage to the packaging or the piece itself, please note it with the delivery driver before signing. This makes it much easier for us to resolve any issues quickly on your behalf.

Damaged shipments

Although rare, damage during transit can happen. If your piece arrives in a condition that concerns you, here is what to do:

Take clear photos of the product and packaging
Email info@adorncroft.com within 48 hours
Include your order number and a brief description of the issue

If the damage is severe, please refuse the delivery. This allows us to resolve the issue as quickly as possible for you.

Contact Us

Have a question about shipping or your order? We are here to help.

Reach us anytime at info@adorncroft.com and we will get back to you as soon as we can.

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